Exchange and return – STRAVADA.COM
Gratis verzending voor NL & BE

Exchange and return

Are you not satisfied with your order?

We are sorry to hear that, we would like to hear from you what we can do to satisfy you. Our team will do everything in its power to fulfill your wish.   

You can return your order up to 14 days after receipt of the order. As soon as we have received the return shipment, the purchase amount will be refunded to your account within five working days.

Easy returns in 3 easy steps

Step 1: Let us always know something before returning something. Download the return form and fill in

Click here to download the return form

Step 2: Send your order

Send the items together with the completed return form to the correct address. Make sure you provide the package with a track and trace code. As a broadcaster you are responsible and we do not want any misunderstandings to arise.

Step 3: Receive the purchase amount in your bank account

As soon as we have received the package, we ensure that the purchase amount is refunded to your bank account within 5 working days.

return address: Overstehofweg12 6372VG Landgraaf

        

! For return shipments, the shipping costs are borne by the customer

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